While streaming the internet-based video service, one will get several error codes. Like other streaming services, Disney Plus reports errors in the form of codes, but the problem varies from poor internet connection to hardware issues. Most people have complained that they get Error code 142 while streaming, and as a result, the app stops working. The code usually appears due to poor internet connection or server issues. Let us learn how to diagnose and resolve Disney Plus Error Code 142.
How to Fix Disney Plus Error Code 142
If you get an error message on Disney Plus, try the general quick fixes from the list below.
- Check for server problems
- Restart the Disney Plus App
- Check your Internet connection
- Log out from the Disney Plus app
- Update the App
- Uninstall and Reinstall Disney Plus
- Try using Different device
Check Out Server
If there is any server issue or administration disturbance, then there is a chance to get the Disney Plus error code 142. So when the connectivity between the servers is lost, the site may not work properly, and you might face some errors even if Disney Plus is down. You can use tools like the Downdetector to check out if there are any service outages.
Restart the Device
Restart the device running the Disney Plus app and your network device. The issue can be due to too many requests by devices on the same network, which had caused Disney Plus to block the service temporarily to the IP address. Moreover, restarting the device and network device can dynamically allocate a different IP address.
Check Your Internet Connection
As Disney Plus error code 142 points to a connection issue, you need to check whether your network connection is working properly or not. If your internet connection is slow, restart your modem and router or try connecting to a different network. If you are using Wi-Fi, switch to mobile data or vice versa.
Log Out from Disney Plus
You can sign out of your Disney Plus account from all the devices and Sign in to the account again after a few minutes. Once done, check if the error is solved. If you can’t log in to Disney Plus or if the issue persists, you shall go ahead with other fixes.
Update the Disney Plus App
If you have not updated your Disney app for a while, you may experience this type of error code. So, whenever the new update is available for Disney Plus, update it from the respective device’s app store.
Related: How to Stream Disney Plus on Firestick
Uninstall and Reinstall Disney Plus
Uninstall the Disney Plus app and reinstall the latest version to get the issues sorted out. It will clear all the bugs and errors on the application. Then, reinstall the app from the official store supported on your device.
Try Disney Plus on Different Devices
The issue might be on your streaming device if the error code is not fixed even after trying all the fixes. So, try using the Disney Plus app on any other device. If you can stream normally on other devices, the problem is with your previous device.
Contact Disney Plus Help Center
After trying all other fixes and still if the Error C0de 142 persists, you can contact Disney Plus customer care and seek help from them. They will help you to fix the issue you are facing.
Related: How to Fix Disney Plus Error Code 83 [Best Fixes]
Poor internet connection will cause errors while streaming the Disney Plus app. So, ensure to have a stable and strong internet connection.
Go to the Settings menu on your home screen >> click Apps >> Disney+ >> Storage >> click Clear Cache and Clear Data
You can enter the 8-digit Disney Plus code shown on your TV by visiting disneyplus.com/begin. Then, click Continue to enter the login details and start streaming.
You can follow the troubleshooting tips given above to fix any Disney Plus errors.