Disney Plus or Disney+ is a subscription-based streaming service that streams TV shows and movies. It is the destination for ultimate entertainment from Disney, Pixar, Star Wars, Marvel, and National Geographic. Unfortunately, Disney Plus stops working or causes errors while using it. When it fails to work, and if you encounter Error Code 83 and have no idea how to fix it, read this article. With the listed troubleshooting method, you can easily fix the Disney Plus Error code 83.
How to Fix Disney Plus Error Code 83
The following step listed below will help you to fix the Disney+ Error Code 83
#1: Ensure whether Disney Plus is Down
Before trying other steps, check whether the Disney Plus service is down. Due to server overload, you might get errors while streaming it. But the downtime will get fixed in a few minutes. You can use the service monitoring website like Downdetector or ServicesDown to check if Disney Plus is down right now. Alternatively, visit Disney Plus’s social media and check whether there is any update or report regarding outages.
#2: Check Your Internet Connection
If your internet or data connection is not stable, you might get the error while streaming Disney Plus or any other applications. So, it is a must to check your internet connection. The internet might be slow due to heavy traffic on your ISP server. Try restarting your router or modem to get an uninterrupted internet connection.
#3: Restart Your Device
By restarting your streaming device, there are some possibilities for the Disney+ Error code 83 to be fixed. First, close the app and launch the app again from the home screen. It will help you restart the app and fix minor glitches at once.
#4: Update Your Disney Plus App
When you are using the older version of the Disney Plus App, you will get Error Code 83 while accessing the application. So, whenever the new update is available, make sure to update it from the respective device’s app store.
#5: Check You Web Browser
If your browser isn’t compatible with the Disney Plus app, you could be getting Error Code 83. The web browser that supports Disney+ is Google Chrome, Edge, Firefox, Internet Explorer on Windows, Safari, Chrome, and Firefox on macOS, and Chrome on Chrome OS.
#6: Check Device Compatibility
Disney Plus supports most streaming devices. However, few device versions or models may not support it. So, when you get Error Code 83, ensure to check whether your device is compatible with the Disney+ app or not. The supported device includes Amazon Fire TV, Apple TV, Google Chromecast, Roku, Android TV, iPhone/iPad, Android Phone/Tablet, Mac, Windows, PlayStation, Xbox, LG Smart TV, Samsung Smart TV, Sony Smart TV, and VIZIO Smart TV.
Related: How to Fix Hulu Error Code P-DEV320
#7: Delete and Reinstall the Disney plus App
When there is no new update, you can delete the Disney Plus app and once again reinstall it on your device from the App Store. Error Code 83 may occur when the app has any bug or data corruption. So, deleting the app completely and installing it again may help fix the issue.
#8: Update your Device OS or Firmware
Like updating the Disney Plus app, it is a must to update your device. Accessing the outdated version of your device will also be the reason to get Error Code 83. So, check if your device has an OS or Firmware upgrade available and install it.
#9: Clear Cache and Cookies
If you are getting the Disney+ Error Code 83, clearing the app’s cache data may resolve the problem. Go to the Settings menu, choose the Disney Plus app > Storage and Cache > tap Clear Cache.
#10: Try Using Different Accounts
Error Code 83 can be caused if there is any problem in your account. You can try signing in with your different account and make sure to check your billing details and subscription status.
#11: Contact Disney Plus Help Center
After trying all the possible ways and still the issue is not fixed, you need to contact the Disney Plus help center or customer care. You can contact them through disneyplus.com or call 888-905-7888.
You can stream Disney Plus from various devices including Firestick, Roku, Chromecast, Android TV and mobile phones, iOS devices like Apple TV, iPad and iPhone, LG Smart TV, etc.
If you get the Disney Plus error code, first check your internet connection, update your device and Disney+ app, restart your device, and finally delete & reinstall the app.
Disney Plus Error Code 83 implies that you are using an incompatible device. So, update your device.