PS4 is a great gaming console that comes with both wired and wireless configurations. But, sometimes, the PS4 controller will face an error and won’t get connected to your PS4 console. There are many different reasons behind it, such as firmware problems, bad battery, signal interference, and much more. But, the most common reason the PS4 Controller Won’t Connect to PS4 is the Sync issue. In other words, the controller would have been desynced automatically or synced with a different console or device. However, to help you further, here we came up with the best troubleshooting solution in the below article.
How to Fix PS4 Controller Won’t Connect to PS4
To fix the PS4 controller that won’t connect to PS4, you shall need to follow the below steps.
Check USB Cable and Connection
The users look for ways to play PS4 wirelessly. So, you need to check whether your controller is working or not. i.e., check whether the USB is connected properly as there may be a chance of a loose connection. Make sure that your controller’s battery is working. If not, you should charge your controller. In order to replace the PS4 controller battery, you have to disassemble the controller.
Try Using Different USB Cable
Sometimes the PS4 controller won’t connect to PS4 with USB. In that case, you shall test how good is your USB cable. If you cannot test your USB cable or the results are inconclusive, then try connecting your PS4 using a different USB cable. It may be a solution to this kind of issue. Then, also ensure to use the high-quality cable that can be used to provide both power and to transfer the data. If the cable works, you can proceed to try to sync your controller to your PS4
Sync your PS4 Controller
If your controller is not synced to your console, then it won’t get connected. Either you or someone else may have synced it before to a different console in the past, and there is a chance to be desynced through some other way. If the controller does not sync right away, then try both the wireless and wired methods for syncing.
Disconnect the Controller from Other Device
When the PS4 controller is connected with other devices like a PC or Mac, then you face trouble in connecting to the PS4 device. So, make sure to remove or disconnect those connections and also turn off the device that has Bluetooth connectivity.
Remove Other Bluetooth Devices
If your controller turns on, but you cant able to sync your controller either using a wired method or wireless method, or your controller quickly loses connection, then it means there are many interferences between your controller and PS4. The possibilities of this issue are your controller is far away from the console, so keep your controller and console nearby. And also, check if too many devices have connected to your your console. If yes, disconnect it.
Reset your PS4 Controller
Resetting the PS4 controller completely will help in fixing the glitches and minor issues. To do so, locate the reset button on the back of your controller near the L2 shoulder button. Then use a small, unfolded paper clip or something similar to push the button and hold it down for a couple of seconds. Then release the button. Now, connect your controller to your PS4 console. Then turn your PS4 on.
That was all the best troubleshooting solution that will help you connect the controller back to the PS4 console. If none of the solutions works in fixing the PS4 controller won’t connect to the console, you can contact PlayStation Support for further assistance.
FAQ
PS4 controller not connecting to the PS4 might happen due to minor errors or glitches. To fix it, you can try restarting your console. For other fixes, have a look at the above article.
If the USB wire is damaged or broken, then the PS4 connector will not get connected to the PC. So, try using the different USB cables.
It might have happened when you failed to update the software. Go to Settings > System Software Update > choose Update Now.
The issue can be resolved by connecting your PS4 to a different USB cable. If that doesn’t fix the issue, you shall replace the battery, restart the console, etc.
To resolve this issue, you shall hold the PS and Share buttons simultaneously to reset all the connections of the controller. Optionally, you shall try different USB cables after the reset.