Firestick Remote Not Working: Troubleshooting Tips

Firestick Remote Not Working

One of the worst things is when watching your favorite movies or shows, and suddenly your Amazon Fire Stick remote stops working and do not respond to your command. However, this is the most common issue that happens to Firestick users. The common reason for your Firestick remote not working includes poor batteries, pairing, obstruction, distance, interference, compatibility, or any physical damage. So, if your remote does not work, no worries, you can try out our below things to fix it up.

How to Fix Firestick Remote Not Working

Follow the below solutions to get your remote work again.

#1: Check or Replace the Remote Batteries

It may look simple, but this is the most effective solution to fix the problem. First, check whether your batteries have a low charge or are inserted in the wrong way. It may be one of the common reasons for the Firestick remote to stop working. First, remove the batteries from the remote and reinsert them again. If the issue persists, you shall replace the batteries with new AAA batteries and try it again.

#2: Remove Obstacles and Reduce the Distance

Even though you use the wireless Fire TV remote to navigate, it needs the required space to connect with the Firestick device. So, make sure there are no blocks or interferences between the Firestick device and remote. Also, remove the devices that send signals like WiFi routers, Bluetooth speakers, unshielded coaxial cables, and even microwaves. Moreover, when you move too far away from the Fire TV, the remote can get out of range quickly. So, move closer to the TV.

#3: Try Pairing the Firestick Remote

When batteries work fine and still the Firestick remote is not working, you can go ahead and try un-pairing and re-pairing the remote. You can try using the Fire TV remote app or use another Firestick remote if you have one.

[1] Select the Settings icon and select the Controllers & Bluetooth Devices option.

select the controllers & Bluetooth Devices

[2] Select Amazon Fire TV remotes and press the Menu button.

Select Amazon Fire TV remotes

[3] Now, click on the Select button, which will remove the remote from the list.

[4] Scroll down and select Add New Remote.

select Add New Remote

[5] Following that, press and hold the Home button on the unpaired remote.

Firestick Remote Not Working - Press Home button

[6] Press the Select button on the old remote, and this will re-pair the Fire TV remote.

[7] Now, check whether the Firestick remote works properly.

#4: Reset Firestick Remote

When there is any minor problem with your Fire TV remote, then you can Reset the Firestick remote. It will clear the issues like hanging, freezing, and not being responsive. Just press and hold the Back button, Menu button, and Left button for 20 seconds.

#5: Restart Your Firestick

Firestick Remote Not Working- Restart

Sometimes, when there is any issue or problem in your Firestick, your device may not respond or connect to the Fire TV remote. So, restart your FIrestick, which will clear out the minor glitches. Go to Setting >> select My Fire TV >> Click Restart >> Select Restart again to confirm.

#6: Contact Amazon Help Center

Contact Amazon Help Center

You can also try contacting the Amazon Help Center if your Firestick remote quit working. The technical team will guide you with the instructions and help you to resolve the issue. Fire TV users can also get in touch with them through Email, Chat, or Phone.

Related: How to Use Firestick Without Remote [4 Ways]

#7: Use the Fire TV Phone App

When none of the above solutions works or if there is any physical damage to the remote, you can opt for a replacement Firestick remote. Meanwhile, you can use your iPhone or Android smartphone as a remote. You can download the Fire TV phone app from the App Store or Google Play Store and start using it.

After installing the Fire TV remote app, follow the below steps to get it to work.

  • Connect your Firestick or Fire TV device and wait for the screen to appear.
  • Now, download and install the Fire TV remote app on your smartphone (Play Store or App Store).
  • Once the app is installed, launch it, and sign in to your Amazon account.
Firestick Remote Not Working
  • From the list of devices, select your Fire TV devices.
 select your Fire TV devices
  • You will get the code. Make a note of it and enter it in the app.
  • Now, the phone remote is ready to function as a Fire TV remote.

These were all the fixes one can follow to fix up the issue with your Firestick when it fails to work. Most of the tips will fix any general issue you face with the Firestick remote. So trying the fixes won’t harm your device.


Why did my Firestick remote suddenly stopped working?

When your batteries are inserted improperly or using the low charge battery will make your Firestick remote stop working. So, check your battery condition and replace it with a new one.

Can you use a different Firestick remote?

Yes. You can connect or pair the different Firestick remotes to your Firestick device. Only one remote can be paired at a time.

How do I reconnect my Fire Stick remote to my TV?

Follow the steps mentioned in the above section of the article if your Firestick remote control is not working.

Can I use my phone as a Fire TV remote?

Yes. You shall install the Fire TV remote app on your smartphone and use it as your Firestick remote.

Why did my Firestick remote stop working? or Why isn’t my Firestick remote working?

The common cause may be the batteries or when the remote isn’t paired. Check for it and you shall fix the problem with the above fixes.

Why is Firestick remote home button not working?

It may be because of the physical damage done to the home button or if the battery is not sufficient to turn on the device.

Can I fix the Firestick remote not controlling volume?

The Firestick remote not controlling volume can be fixed with a press of a mute button, replacing the battery, removing obstacles, and restarting the Fire TV.

How to program Firestick remote to TV?

You can pair your Firestick remote under the Settings menu of the device. i.e., Home button –> Settings –> Controllers and Bluetooth Devices –> Amazon Fire TV Remotes –> Add New Remote –> select New remote.