How to Reset Roku Remote That isn’t Working

How to Reset Roku Remote

Are you unable to use apps or navigate to the menus on your Roku? Is your Roku remote unresponsive or stopped working? All of these happen when the remote cannot establish the connection with the Roku TV. As a result, you may get an uninterrupted streaming experience. If the Roku remote fails to work for too long, you should reset the Roku remote. The steps may vary depending on the Roku remote model, and in this section, we’ll show you how to Reset Roku Remote.

Types of Roku Remote

Roku TV or Roku Stick comes with a compatible remote controller, and it may either be

  1. Standard IR Remote
  2. Enhanced Remote

Note: To find out the Roku Remote model, remove the back covers of the battery compartment and look for a pairing button. If you found the button, then it is an Enhanced Remote. A remote without the pairing button is the Standard IR remote.

How to Reset Roku Remote (IR Model)

Remove and re-insert batteries

[1] First, remove the batteries from your Roku remote.

[2] Next, unplug the Roku device cable from the power socket and wait for a few seconds.

[3] Plug the cable back into the socket and wait for the Roku home screen to appear.

[4] Now, insert the batteries back into the remote and press the pairing button for three seconds.

[5] You will see the flashlight showing while pairing. If the light is not flashing, you need to replace the batteries with the new ones.

How to Reset Roku Remote (Enhanced Point-Anywhere)

[1] From your Roku remote, remove the batteries and unplug the power cable from the Roku player.

[2] Wait for 10-15 seconds and plug it back in.

[3] The Roku TV home screen will appear on your TV. Insert the remote back into the batteries compartment.

[4] Press the pairing button for 3 to 5 seconds. You can find it at the bottom of the remote.

[5] When you see the pairing light begins to flash, wait for 30 seconds to establish the WiFi connection with your Roku receiver.

[6] Once pairing is done successfully, a remote paring dialogue box will appear.

Related: How to Pair Roku Remote [New or Old Device]

Common Troubleshooting Tips: Remote Reset Isn’t Working?

If the above resetting does not fix the problem, then there might be other errors or problems that may not be in your Roku remote. In this case, you can follow the common troubleshooting tips which will help you fix the problem.

Change Batteries: When your batteries have a low charge or are damaged, the remote will stop working. So, try to use the new batteries.

Check IR Signal: When the Roku remotes send the IR signal, and if there is any block or obstruction, the Roku remote will not work, or the TV does not respond to the command. So, move closer to the TV or remove any objects that block the IR receiver.

Temporary Software Error: When there are any temporary software errors in the Roku device, then it causes the device to malfunction. So, you need to restart Roku TV. To do so, remove the batteries and unplug the Roku device and wait for 10 seconds. Once again, insert the batteries and re-plug the Roku device. Wait for the Roku TV home screen to appear and see if the remote is responsive.

Network connection: Though the Roku TV remote does not require a WiFi connection, Roku devices require the internet. If the connection is poor or unstable, Roku TV will not respond to the Roku remote command. Make sure to use a strong network.

Use Roku TV app: Another quick solution is using the Roku TV app as a remote control. You can install the app on your smartphone from the Google Play Store or App Store. Once installed, you can factory reset the Roku device and relink your Roku account and try reconnecting your remote.

Replace Roku TV Remote: If there is any physical damage to Roku TV remote, the above troubleshooting tips will not work out. So, you can opt for the replacement remote.


How do I fix an unresponsive Roku remote?

When your Roku remote isn’t responsive, try re-pairing the Roku remote.

Can you reprogram a Roku remote?

No. You don’t have the option to reprogram or customize the Roku control buttons.

Why will my Roku remote not pair?

If your WiFi connection is not proper or there is an issue with the HDMI connection, then the Roku remote will not get paired to the Roku TV.

Do all Roku remotes work with all Roku?

Roku remote works only with certain Roku players. However, IR remotes are compatible with all the Roku players without pairing.

How to reset my Roku remote?

You can follow the steps given in the above section to reset your Roku remote.

How to reset Roku remote without the reset button?

To reset Roku remote without the reset button, you need to remove the batteries, unplug the power cord, wait for a few seconds, replug the power cord, and insert the batteries back.

How to reset Hisense Roku TV without a remote?

To reset Hisense Roku TV, press and hold the Reset button at the back of the TV until the TV turns off.

Can I reset the TCL Roku TV remote?

Yes. You can reset the TCL Roku TV remote with the procedure discussed in this article.

Where is the reset button on Roku remote?

Remove the back case of the remote and you can find the reset button on the battery compartment.

How to restart Roku remote?

You should press and hold the pairing button for 20 seconds. Wait for the green light to start flashing slowly and rapidly. Now, release the button and your remote has restarted.